WATER DAMAGE
RESTORATION SERVICES

in Holden Beach, NC

Your home or business has flood damage or water damage; now what?

Water damage caused by flooding, exposure to moisture, or leaks requires specialized intervention and care.

Without proper cleaning and/or restoration, water damage can cause irreversible property damage. Eliminate the problems of mold, mildew, odors, and rotting– with Back to Normal’s water damage restoration services.

Back To Normal Restoration is the premiere water damage restoration company in the Coastal NC and SC area. We specialize in cleaning up and drying out your residential or commercial water damage.

    Pt. 1: What happens first?

    A customer service agent will gather some information about your water flood emergency. Then we will immediately dispatch a local Back To Normal Restoration Repair Specialist, armed with the specifics of your water damage case.

    Please have the following info ready so we can better serve you:

    • Name and contact details for the person in charge of cleanup
    • Specifics regarding your insurance (if applicable)
    • The street address where the damage is located
    • Is there (on-site) electricity available?
    • Name and contact details for the person in charge of cleanup
    • Specifics regarding your insurance (if applicable)
    • The street address where the damage is located
    • Is there (on-site) electricity available?

    Pt. 2: Evaluation of the Water Damage

    A Back To Normal Restoration Technician will inspect the water or flood damage on-site. Then they will put together an action plan.

    A typical action plan may look like this:

    1. Determine if interior space needs to be sealed from outdoors; handle accordingly.
    2. Assess the type of water and contamination level.
    3. Discover the magnitude of the loss, inspect and examine the property.
    4. Begin moving and rearranging the contents of the property (to ensure proper access to drying is available).

    Pt. 3: Excess Water Removal

    At this stage we will eliminate the bulk of the water from your home or property. We use powerful pumps and vacuum systems to rapidly drain gallons of water from your house and move into the dying phase.

    Pt. 4: Drying Out Flood Damage or Water Damage

    Your floors and walls may initially appear dry after the water removal phase, but they will still be damp to the touch. Many construction materials are porous and can absorb considerable water. The retained water can cause warping, swelling, or breaking down of these materials. Retained water can also cause mold to grow in as little as 48 hours after the water damage has set in.

    Our drying process uses high-powered fans and industrial-sized dehumidifiers throughout the water-damaged area to increase circulation of the air and dry out the unit as quickly as possible. We inspect all areas for lingering moisture, to be sure we are not missing any further potential water damage. Some damage may linger, only to become apparent later.

    Pt. 5: Getting Your Home or Business “Back To Normal”

    Once the drying process has met our standards (through consistent monitoring of moisture levels) the process of putting things back together can start.

    We will disinfect and deodorize the damaged areas, and replace or restore damaged materials. We can also prevent future damage to your property by properly sealing, repairing, or replacing protective water barriers damaged by flooding.

    Our restoration professionals are capable of:

    • sub-floor work
    • floor covering replacement/restoration
    • drywall, trim and baseboard replacement
    • decorative wallpaper and border replacement
    • painting
    • and more!
    • sub-floor work
    • floor covering replacement/restoration
    • drywall, trim and baseboard replacement
    • decorative wallpaper and border replacement
    • painting
    • and more!

    Back to Normal Restoration Services also specializes in spot and stain removal on a variety of flooring and textile surfaces. We will leave your water-damaged area looking fresh and new.

    Once everything is said and done you can be confident that the water-damaged areas will look better than before, and you can be on your way to getting your life Back To Normal!

    Service Areas

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    Testimonials

    I have had the pleasure of working with BTN on several occasions. I recently had to call on their services for my own home. It was unfortunate that I needed... read more

    thumb Cindy Mccune

    When we had a water leak upstairs and water leaking through a ceiling light fixture on the lower level; I freaked out and called our insurance agency. We did not... read more

    thumb Stephanie Blair

    This is a good company for emergency home service work. BTN just completed a complex crawl space cleanup at a family member's house in a short amount of time. Mr.... read more

    thumb John Johnson

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