Fire Damage Restoration

Residential or Commercial Coastal NC & SC

A single family house engulfed in flames and in desperate need of fire damage repair.Damages caused by fire, exposure to smoke, harmful gasses, and soot require immediate attention. Without realizing it, even the smallest fires can cause irreversible problems for your home or business.

Whether a fire has caused a complete loss or a minor loss, our fire restoration professionals can assess the scope of the damages and begin prompt restoration and clean-up.




Overwhelmed woman standing in the middle of a fire damaged kitchen.Your Home Or Business Has Smoke or Fire Damage, Now What?

Smoke, soot, and or fire damage may be stressful and we understand that you can feel confused, anxious, and helpless when you call. In order to help you through this overwhelming situation, you need an expert. To better understand your needs, our team members will guide you through a series of questions.



Back To Normal Restoration is the premier fire damage restoration company in the Coastal NC and SC area, and we specialize in cleaning up and restoring your residential or commercial fire damage. There are a few key parts of each and every fire damage process. Below is an outline of how the process will go so you can rest assured you are in good hands. Our fire restoration and smoke damage cleanup process includes aerating, thorough drying, disinfection, and deodorization of areas throughout your property that have been affected by the fire.

Complete losses can be rebuilt from the ground up. Back to Normal Restoration will work hand in hand with you and your insurance company to ensure a smooth, efficient restoration process.


A fire damaged kitchen destroyed by flames and only soot and melted appliances remain.What Is The Fire Damage Repair Process?

We have all seen the damage that a fire can bring. Your home can become unsafe and uninhabitable as a result of fire or water damage (from the fire hoses).

Our technicians have been trained to clean and repair your home with minimal disturbance. Here is the process of repair after a fire.


Part 1: Initial Contact of Back To Normal Restoration for your Fire Repair Emergency.

When you contact our Customer Service Center, which is open 24 hours a day, 7 days a week, 365 days a year, the restoration process begins. Our representative will ask a series of questions about the fire damage so that we can send the right equipment and resources to the scene.

Part 2: Inspect and assess the fire damage.

To determine the extent of the fire, smoke, and soot damage, our professionals will carefully inspect and test all the rooms of your house or business. This is a vital step in formulating a strategy to begin the fire damage repair process.

Part 3: Get a roof tarp and begin board-up service right away (if needed).

Windows, walls, and roofs are often damaged by fire. Back to Normal Restoration  Professionals will board up missing windows and walls, as well as put tarps on damaged roofs, to maintain protection and safeguard against further damage.

Part  4: Getting Rid of the excess water leftover from the fire hoses if present and then drying out your home or business completely.

The water removal process starts almost immediately and ends with the bulk of the water removed. The residual water will be removed with dehumidifiers and air movers and fans, and then the drying process will be achieved.

Part 5: Clean all areas of smoke and soot damage.

To extract smoke and soot from floors, walls, and other surfaces, our experts use advanced equipment and techniques. These processes include but are not limited to dry sponging, vacuuming, mopping, and washing floors and surfaces with hot water, detergents, and more.

Part 6: Repairing and Restoring any affected areas.

We will clean up all the salvageable objects and buildings that were affected by the flames or heat. To restore your belongings to pre-fire condition, we employ a number of cleaning techniques. We were also taught how to use industrial air scrubbers and fogging devices to minimize fire-related odors.

The final step is restoration, which includes returning your home or company to its pre-fire state. Restoration may include minor repairs like drywall removal, painting, and carpet installation, or major repairs like the renovation of different areas or rooms in a home or company.


Fire Damage Restoration specialist Back To Normal Team members standing together.

Why Should You Choose Back To Normal Restoration For Your Fire Damage Repair Company?

We understand the effects of smoke and fire. Our team of highly qualified technicians can assess and diagnose smoke damage caused by fire and act quickly to reduce the loss.

Many things are spared from needing to be discarded and replaced when they are treated right away. Following the fire, deodorization procedures should be implemented as soon as it is safe to remove airborne contamination.

Don’t just take our word for it click here to hear from previous customers whose lives we helped get Back To Normal!



Back To Normal Restoration provides Smoke, Soot, and Fire Damage Clean Up and Restoration Services for the following areas up to 1 1/2 hours away from our main office in Ocean Isle Beach, North Carolina.

North Carolina: Bald Head Island, Elizabethtown, Fair Bluff, Holden Beach, Leland, Lumberton, Montague, Rocky Point, Shallotte, Southport, Sunset Beach, Tabor City, Topsail Beach, Whiteville, Wilmington, and Wrightsboro.

We also serve these areas of Coastal South Carolina: Briarcliffe Acres, Carolina Forest, Conway, Little River, Loris, Marion, Murrells Inlet, Myrtle Beach, North Myrtle Beach, Pawleys Island, and Surfside Beach.



There are multiple ways to request Back To Normal Restoration Fire Damage Repair Services, including:

Call our 24-hour Customer Service Line for immediate assistance at 855-266-7625.
Call the local office during normal business hours at 910-579-4989.
Complete this short Smoke or Fire Damage Restoration Request form below, and a staff member will contact you shortly after you press submit.

Contact BTN

  • This field is for validation purposes and should be left unchanged.

Contractor License #: 75690
6260 Ocean Highway West
Ocean Isle Beach, NC 28469

910. 579. 4989

Receive discounts & news to your inbox.

Copyright © 2022 Back To Normal Restoration Services, All rights reserved.